Emergency 112 for life-threatening situations
For medical emergencies, accidents, or fires, the number is one one two. It is free across Europe.
Phrases and vocabulary for medical emergencies, the emergency call, theft, lost documents, and help at the police station.
Short cues that help immediately in a stressful real-life moment.
For medical emergencies, accidents, or fires, the number is one one two. It is free across Europe.
For theft, assault, or other crimes, call the police in Germany on one one zero.
Keep copies of your ID, insurance card, and visa separately from the originals — ideally digitally in the cloud.
Short scripts for common moments you are likely to face on site.
You are calling 112 after an accident.
There has been an accident at Hauptstraße ten. One person is injured and breathing shallowly.
Should we stay on the scene until you arrive?
Your wallet was stolen on the metro.
My wallet was just stolen from me on the metro. I would like to file a report.
Could you help me get my cards blocked?
You are going to the citizen office because your ID is gone.
I have lost my ID card and need a replacement — what is the procedure?
Which documents do I need to bring today?
Short, useful lines you can actually say out loud.
I urgently need help.
I urgently need help — the person I am with is doing very badly.
Please call an ambulance.
Please call an ambulance — there was an accident, and someone is injured.
There has been an accident.
There has been an accident in front of our building; a car and a bicycle are involved.
My wallet has been stolen.
My wallet was stolen on the train, with my ID and bank cards inside.
I have lost my ID.
I have lost my ID. Where can I file a report and apply for a new one?
Could you please help me?
Excuse me, could you help me, please? I do not know my way around here.
I do not speak much German.
I do not speak much German. Can we speak English, or could you call an interpreter?
I would like to file a report.
I would like to file a report — my bicycle was stolen from the courtyard last night.
Core nouns and terms that come up again and again in this situation.
emergency
In an emergency, dial one one two.
ambulance
The ambulance arrived in five minutes.
police
The police cordoned off the scene immediately.
accident
The accident happened at the intersection.
theft
You should definitely report the theft to the police.
criminal report
You can also file a criminal report online.
ID document
Without an ID you cannot open a bank account.
injury
The injury to the leg looked worse than it actually was.
Natural wording for the follow-up questions people ask all the time in this situation.
For medical emergencies, accidents, or fire dial one one two. For the police, one one zero.
Say directly: I have just been attacked. Please send the police immediately. Give the location as precisely as possible.
Report the loss to the police immediately and file a report. Then go to the immigration office with the confirmation.
Essential phrases and vocabulary for appointments, symptoms, prescriptions, and follow-up questions at the doctor.
Practical language for medication, dosage, side effects, and quick questions at the pharmacy.